Kilimanjaro.live is an official event listings website operated by Kilimanjaro Live, one of the UK’s leading live music and events promoters.
We use the site to share details about upcoming shows and tours promoted by Kilimanjaro Live, and we include links to trusted, authorised ticket partners such as MyTicket.co.uk and Dice.fm where you can securely purchase tickets.

When you click “Buy Now” on Kilimanjaro.live, you are redirected to an official ticketing partner, such as MyTicket.co.uk, DICE, or another authorised vendor for that event.
Kilimanjaro.live serves as a central hub for event listings, promoting the shows while our trusted partners handle sales, payments, and ticket delivery.
Redirecting ensures your purchase is secure and your tickets are valid. We only link to verified ticketing platforms approved by the event’s promoter or venue.

Yes - Kilimanjaro.live only links to official and fully authorised ticketing partners for each event.
These partners are approved by Kilimanjaro Live and the event’s promoter or venue to sell tickets directly on our behalf.
We work exclusively with trusted platforms such as MyTicket.co.uk, DICE, and other recognised primary ticket agents.
Purchasing through these links means your tickets are genuine, valid for entry, and covered by the seller’s official terms and refund policies.
If you’re ever unsure whether a website is genuine, always follow ticket links directly from Kilimanjaro.live or from the venue’s official website.

Ticket prices and booking fees can differ slightly between authorised ticketing partners because each platform sets its own service, transaction, or delivery charges.
The base ticket price is the same across all partners, but final costs may vary due to these additional fees.
Before completing your purchase, the ticketing partner’s checkout page will show a full breakdown of costs so you can select the option that suits you best.

Not necessarily.
Authorised ticketing partners receive separate allocations for each event, so tickets sold out on one site may still be available through another official partner.
Check all approved ticket links on the Kilimanjaro.live event page to see current availability. If an event sells out across all official outlets, the listing will be updated.
Avoid buying from unofficial resale sites or social media posts, as these tickets may be invalid.

If you experience issues with your order, such as missing tickets, payment errors, or confirmation problems, contact the ticketing partner from whom you purchased your tickets.
Your confirmation email includes their customer service details and order reference number.
Kilimanjaro.live cannot make changes to existing orders but can help you identify the correct ticket partner through our [Contact page].

If you have a problem with your order - such as missing tickets, payment errors, or confirmation issues - please contact the ticketing partner you purchased from directly.
Your booking confirmation email will include their customer service details and order reference number.
As Kilimanjaro.live doesn’t sell tickets or handle payments, we’re unable to make changes to existing orders.
However, if you’re unsure which partner you bought from or need help finding the right contact, you can reach out to us via our [Contact page], and we’ll point you in the right direction.

Ticket transfer and resale options depend on the ticketing partner.
Some authorised sellers, like DICE, offer secure in-app transfers or official resale. Others, such as MyTicket.co.uk, have their own rules for name changes or resale.
Only use official options from your original ticket provider, as tickets sold via unauthorised sites or social media may be invalid. Check your ticket confirmation or seller’s website for specific policies.

No, Kilimanjaro.live does not sell or share your personal information with third parties. We collect only the information needed to provide and improve our services, and all personal data is stored securely in line with our Privacy Policy.

Yes, it is safe to enter your payment details on our partner sites. All partner sites we work with use secure, encrypted payment systems to protect your information. Kilimanjaro.live does not store your payment details, and transactions are handled safely according to industry-standard security practices.

If a show is postponed or cancelled, Kilimanjaro Live will notify you as soon as possible with updated information. Depending on the circumstances, you may be eligible for a refund, credit, or rescheduled date.
We recommend checking your confirmation email or your account for the latest details.

Kilimanjaro Live notifies you of event changes using the contact information you provided during booking, such as email or phone.
Updates, including postponements, cancellations, or schedule changes, will also appear on your account and the event page to keep you informed.

Kilimanjaro Live strives to make events accessible for all attendees. Accessibility options, including seating and other accommodations, are arranged through the ticket seller.
Check the ticket seller’s information or contact them directly to confirm accessible tickets and services for your event.

Kilimanjaro Live offers VIP ticket options for select events, which may include benefits such as priority seating, exclusive access, or special experiences. Availability and details vary by event, so check the ticket seller or event page for specific VIP offerings.